Cookie Policy

Sarmat – Cookie Policy
Effective from: 01st January 2024

This is the Cookie Policy for Sarmat, accessible from https://www.sarmat.ae

What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. These files serve various purposes, such as enhancing your browsing experience, storing preferences, enabling website functionality, and gathering analytical data. At Sarmat, cookies help us deliver a personalized, secure, and efficient experience.

How We Use Cookies

Sarmat uses cookies to operate our website effectively, improve performance, understand user behavior, enhance features, and ensure secure sessions. While disabling cookies is possible through your browser settings, doing so may compromise site functionality and your overall experience.

The Cookies We Set
Account-Related Cookies

When you register or log in to your Sarmat account, we use cookies to manage your session, remember login status, and store your preferences securely. These cookies typically expire upon logout but may persist to preserve customization.

Email Communications Cookies

Cookies are used to monitor how you interact with our emails—such as whether they are opened and which links are clicked—to improve the relevance and effectiveness of our communications.

Subscriber Tracking

Cookies log your interactions to help us tailor content and features specific to your usage history.

Personalization

We use cookies to track past engagement and offer optimized user experiences, including suggestions and reminders tailored to your preferences.

Analytics

Performance metrics derived from cookies help us evaluate the effectiveness of our email campaigns.

Order Processing Cookies

If you make a purchase or place an order, cookies allow us to:

  • Track the order's progress
  • Customize delivery preferences
  • Improve ordering efficiency
Survey Cookies

When you participate in surveys, cookies help ensure completion, avoid duplication, and record your progress. They assist us in analyzing responses to deliver more relevant services and insights.

Forms Cookies

When you submit forms on our website, cookies:

  • Monitor submissions
  • Remember form data for future use
  • Enhance the user interface for streamlined form entry
Site Preferences Cookies

These cookies remember your interface preferences including language, timezone, and accessibility settings such as screen reader or contrast mode, to ensure a seamless visit across sessions.

Third-Party Cookies
Analytics Cookies

We employ analytics tools such as Google Analytics to gather data about how users interact with our site. This includes:

  • Visitor behavior and navigation paths
  • Session duration
  • Device and browser statistics These cookies do not collect personal information and are anonymized.
Marketing Cookies

Marketing cookies from trusted partners help us:

  • Personalize content
  • Deliver relevant ads
  • Measure the performance of campaigns You can opt out of marketing cookies by adjusting your cookie preferences or browser settings.
Social Media Cookies

We may integrate with platforms like LinkedIn, Facebook, or Instagram. These third-party cookies support:

  • Content sharing
  • Personalized social features
  • User interaction tracking across platforms
Live Chat & Support Cookies

When engaging with our support via chat, cookies:

  • Maintain chat continuity
  • Record previous interactions
  • Improve customer support effectiveness
Embedded Content Cookies

We may embed videos, maps, or external resources. These providers may place their own cookies to gather usage insights or enhance interaction.

Managing Cookies

You retain full control over your cookie preferences. Browser settings allow you to:

  • View stored cookies
  • Delete cookies
  • Block new cookies

Please note, disabling essential cookies may impair some features of the website.

Disabling Cookies

To disable cookies, access your browser's settings menu. Refer to help resources of Chrome, Firefox, Safari, or Edge for detailed guidance. Disabling cookies may reduce website performance and restrict access to certain areas.

More Information

If you have further questions about our use of cookies, please email us at contact@sarmat.ae or legal@sarmat.ae.